Memphis, TN (January 30, 2012):
After an extensive examination of Buckman’s practices in terms of engaging and enabling employees, coupled with its financial performance measures, Buckman has been notified of its selection as a Hay Group Insight’s (HGI) High Performing Company for 2011. To be recognized as high performing, companies must score in the top two-thirds of engagement and enablement within HGI’s normative database, as well as exceed industry averages on the majority of financial indicators. Membership in this prestigious group is updated annually based on initial examination and subsequent re-measurements.
In its executive report to Buckman, HGI indicated that Buckman’s results are on average 5 percent above the high performing benchmarks in the HGI databases. Specifically, the report indicated that Buckman is an ethical and socially responsible company, Buckman has a clear sense of direction and strong leadership, Buckman treats its associates with respect and offers learning and development opportunities, quality and customer focus are clearly priorities at Buckman, and Buckman fosters a culture that supports teamwork and collaboration. As a result, according to the report, employee engagement levels are strong and most employees intend to stay for the long-run.
“At Buckman, we are always looking for opportunities to measure our performance against our peer group and against the best companies in the world,” said Chip Westbrook, Vice President of Global Human Resources at Buckman. “We participated in the Hay Group process because of the things that they measure, the benchmarking they provide and the insight they can give us on key elements of our associate engagement and overall sustainability.”
Buckman is one of the few private companies participating in the HGI report. Among those companies against which Buckman was benchmarked in the 2011 survey are such well known corporations as Amazon.com, Deutsche Bank, Equifax, Kimberly-Clark, Nestle, Toyota, VISA and Walt Disney.
Among the specific measurement areas in the report are scores in 15 different dimensions, with sub-categories within each dimension. The dimensions are clear and promising direction, quality and customer focus, confidence in leaders, associate engagement, authority and empowerment, principles of highly effective teamwork, respect and recognition, collaboration, associate enablement, performance management, work/structure/process, development opportunities, training, resources and pay/benefits.
The report will be used by executives around the world to help improve processes and further expand Buckman’s leadership in critical financial, employment, leadership, development and quality categories.
“We are especially pleased that our highest scoring categories in the HGI measurements are in the categories of clear and promising direction, quality and customer focus, and confidence in leadership. These are certainly three hallmarks of the way we do business and the way we strive to engage, empower and motivate associates around the world,” explains Westbrook. “This kind of reinforcement, along with similar reinforcement received through the Sustainability Report by the Global Reporting Initiative, serves to keep us pointed in the right direction with other global companies that we respect.”
As it does with the Sustainability Report based on the Global Reporting Initiative, Buckman will use the Hay Group Insight’s High Performing Company designation as a recruiting tool for associates and as a competitive tool in building new business.
“World leaders and high quality companies want to work with other high quality companies,” points out Westbrook. “We believe this further establishes us as a supplier of choice.”
Buckman results were tabulated from 1,300 completed associate surveys of 60 total questions, conducted at Buckman offices around the world in 13 languages: English, Swedish, Spanish, French, Italian, German, Portuguese, Dutch, Canadian French, Japanese, Korean, Chinese (Simplified), and Zulu. Comparative data for Buckman was based on surveys from more than 200,000 employees from approximately 60 publicly and privately held companies around the world in a wide variety of industries.
Buckman plans to participate and update its Hay Group measurements every other year.
To view the actual article please click this link.
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, Tennessee, USA. Buckman works proactively and collaboratively with our worldwide customers in pulp and paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development, for our more than 1,500 associates, our customers and our communities in more than 90 countries around the world.